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Broadly speaking, there are three types of countermeasures: measures to enrich content, measures to increase crawlability, and measures to make it easier to be evaluated. Simply put, this is the maintenance of the site. External measures are measures that collect backlinks to your site from other sites. Search engines have a system in which sites with many backlinks are highly evaluated and ranked higher in searches. In order to proceed with these external measures, it is a prerequisite that the content itself is of high quality. First, it might be a good idea to look back and see if the information in the article is what the user is looking for. Return to article list Top page Go to glossary article list Previous article What is CS? Next article What is PDCA? With over 10 years of experience in the web industry, we will provide free consultation.
We also welcome information gathering Telegram Number Data purposes. Please feel free to contact us.What is CS? 2022.10.6 Branding Works Co., Ltd. Editorial Department # Glossary I don't know which company to consult regarding SEO measures. I want to understand the industry situation first. I would like a concrete estimate. Please feel free to contact us. Please contact us for a free consultation or inquiry . Our members with over 10 years of experience in the web industry will be happy to assist you. Table of contents of this article What is CS? What if CS improves? CS and ES? What is CS? CS is an abbreviation for "Customer Satisfaction". In the marketing industry, it refers to a numerical value that measures how satisfied customers are with the products and services provided by a company.

CS is said to have started in the late 1970s by John Goodman, who was investigating consumer complaint handling in the United States. What is important in CS is not only pursuing customer satisfaction, but also building a process that connects customer satisfaction to sales. What if CS improves? What kind of benefits will arise from improving CS and customer satisfaction? Increase in repeat customers for stores and services Word of mouth may spread and new customers may increase. Improve and stabilize profits with repeat customers Enhances brand power and improves public image There are four benefits to the company. It can also be said that it is less likely to lose customers to other companies in the same industry.
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